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Monday, 9 December 2013

Important Things To Know Prior To Using Social Networks In South Africa For Business Marketing Purposes

By Leanne Goff


Social media has provided an outstanding marketing platform to both small and big businesses. These platforms have provided marketers with an opportunity to interact with their clients in a more direct and personal way. However, this form of marketing is difficult. If you have plans to utilize social networks in South Africa to market your products, below are guidelines to help you out.

Knowing your target clients is highly important. There are plenty of this types of sites today, and many are getting launched each day. What you need to know is that each platform targets a specific group of people. This means that if you have a product for a specific audience, you must look for a site where you are likely to find the group of people you are looking for.

Scheduling your time appropriately is very important. You ought to understand that marketing on these platforms is not an easy task. This means you must plan well because interacting with your potential and existing clients will be necessary. Converging with your customers regularly is required because you will be expected to answer their questions. If clients sense that you have an interest in their welfare, they will be interested in your venture.

It is important to be social. Responding to your followers is one thing, but conversing with them appropriately is another thing. Do not always answer any issues raised on the platform in a generic way because this might chase away customers. To be on the safe side, make it your business to interact with your audience on a more personal way. This usually makes them feel that they are of value to you.

It is imperative that you provide value. Understand that social sites usually have a lot of activities all members can engage in. This is to say that you ought to have something that can interest your potential and existing clients. Consider offering plenty of promotions, as well as deals. These types of offers usually keep a sizable audience following you. Before offering any deals, it is important to plan well on how long they will last. This is because some clients might leave immediately an offer comes to an end.

You must portray expertise in your field. Again, you will be expected to interact with your customers and also answer their questions. If you portray a deep knowledge of what you specialize in, your potential clients will take your venture seriously. Do not focus on interacting with clients only. You can always provide outstanding tips on matters that affect your clients.

Hire an expert. When connecting in these types of avenues you ought to be more human as compared to being corporate. Adopt a social voice and communicate with each and every customer on a personal level. If you feel that you cannot drop your corporate tone, it is advisable that you hire an expert in this field.

Using success measuring tools is highly important. Again, there are plenty of social networks in South Africa. If you measure your success on each as far as marketing is concerned, it will be possible to determine the sites that are working for you. This also helps decide if you are going to change your marketing methods.




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